Where is my order?

Our company uses a third party carrier through UPS to pick up all Economy shipping packages. The carrier picks up the package from our warehouse and delivers it to the closest post office near you. Typically, this takes 2-3 days or roughly the same amount of time it would take if the shipment was picked up by The Postal Service instead. You can currently track your order here using the tracking number provided in your shipping confirmation email.

Priority mail and Express mail options can be tracked directly via USPS.com here.

Any orders shipping via FedEx can track their packages directly via FedEx.com here.

For more shipping options and shipping information click here.

If you need further assistance please contact the Customer Service team toll-free at 1(866)715-2323 Mon-Fri from 8am-4:15pm PST or by email at support@artbeads.com.