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Contact Artbeads Customer Service

If you're in need of more product information, questions about your order, your account, or anything else—our helpful customer service team is here to help!

Customer Service Schedule

You can reach Customer Service from 8:00am until noon Pacific Time every weekday (Monday–Friday) except for these U.S. holidays: New Year's Day, Memorial Day, Independence Day (Fourth of July), Thanksgiving Day and Christmas. You may contact us using the form below or send an email to

Shipping is your online source for exceptional beads and jewelry making supplies at low prices. As part of our effort to help you save money, in the U.S., offers FREE shipping on orders of $35 or more and free product returns. For more information about our shipping options click here.


We offer free and easy returns. Click here for full details.